Clickit will offer an exchange or refund on all defective and incorrect items within 14 days of receipt of purchase, provided the items are returned unused, in perfect condition and any seals attached to the product packaging remain unbroken.
In cases where an incorrect or defective item is received, cost of returning the items shall be by Clickit. Please return the item to the following address.
Click It PLT
606, Sri Mayang,
Jalan SS 25/21,
47301, Petaling Jaya,
If you have any questions about our returns process, please do not hesitate to contact us.
Refunds normally appear in your account within 30 days (depending on bank) of receiving your return, however during peak times refunds may take longer to process. You will receive an email to confirm that your refund is processed. Please contact our customer services for further details.