The Power of a Positive No: Save The Deal Save The Relationship and Still Say No
No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No–to people at work, at home, and in our communities–because No is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us.
But as we all know, the wrong No can also destroy what we most value by alienating and angering people. That’s why saying No the right way is crucial. The secret to saying No without destroying relationships lies in the art of the Positive No, a proven technique that anyone can learn.
This indispensable book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side’s aggression and manipulation; and how to do all this while still getting to Yes. In the end, the Positive No will help you get not just to any Yes but to the right Yes, the one that truly serves your interests.
Based on William Ury’s celebrated Harvard University course for managers and professionals, The Power of a Positive No offers concrete advice and practical examples for saying No in virtually any situation. Whether you need to say No to your customer or your coworker, your employee or your CEO, your child or your spouse, you will find in this book the secret to saying No clearly, respectfully, and effectively.
In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. A Positive No has the power to profoundly transform our lives by enabling us to say Yes to what counts–our own needs, values, and priorities.
Understood this way, No is the new Yes. And the Positive No may be the most valuable life skill you’ll ever learn!
Living the life of your dreams isn’t just about dreaming: it’s also about living—following your impulses, turning over every stone, and stepping out into the world so the wind can catch your sails. All that stands between you and the fulfillment of your dreams is... Read More
Sometimes life is like reading a book. Days, weeks, even years just repeat themselves... until you turn the page. The Universe returns in this second volume of Notes from the Universe, overflowing with even more valuable reminders of the absolute power you have over your... Read More
One word changes everything... For more than twenty centuries, words within a sacred text have mystified, confused, and been misunderstood by almost all who read them. Only a very few people through history have realized that the words are a riddle, and that once you... Read More
UNCOVER YOUR HIDDEN ASSETS -- YOU CAN FILL EACH DAY WITH EXCITEMENT AND A SENSE OF SATISFACTION! Even if you love your work, you probably have days when almost nothing goes right. Bestselling author Dale Carnegie shows you how to make every day more exciting... Read More
The book that has literally put millions on the highway to greater accomplishment and success can show you how to have maximum impact as a speaker--every day, and in every situation that demands winning others over to your point of view.
Take the next step with The Secret Daily Teachings - the much-loved companion guide for living The Secret day by day is now available in a new hardcover format. The Secret contains clear principles on how to live your life in accordance with the natural... Read More